Troubleshooting

4min

No Dockerfile on your repo

To build and run your code on Back4app Containers, you will need to provide a Dockerfile, as we rely on Docker to build and run your application. A Dockerfile is a set of instructions that specify how to build a Docker image of your application, which can then be used to run your app on our platform.

Dockerfile must expose a tcp port

Back4app Containers is now available in its first BETA version for web projects. To use this service, you will need to EXPOSE a port in your Dockerfile, which will allow your App Container to listen on that port for incoming TCP connections.

In other words, you need to specify the network ports on which your container will be listening for incoming traffic, so that Back4app Containers can route requests to your application correctly. By exposing a port in your Dockerfile, you're telling the container which port to listen on for incoming traffic. This way, you can ensure that your application is accessible to users over the internet.

Health Check Failed

A web application health check failure typically indicates that the deployed application is not responding correctly or is taking too long to respond to requests. This can be caused by a number of issues, including configuration errors, network issues, or application code problems.

Here are some troubleshooting steps you can take to resolve the issue:

  1. Check your App Container logs for any errors or warnings. These can often provide clues as to what is causing the health check failure.
  2. Verify that your application is configured correctly, including any required environment variables, build commands(on Dockerfile), and resource allocations.
  3. Ensure that your application is listening on the correct port.
  4. Verify that any external dependencies, such as databases or APIs, are also configured correctly and are accessible.
  5. Finally, try re-deploy your application (go to Actions -> Deploy the latest commit) and/or any associated services to see if that resolves the issue.

If none of these steps resolve the issue, you may need to seek additional assistance. Send us an email on [email protected] or ask us on slack community (back4app.com/support).

Out of Memory

Your application might require more resources (CPU, memory) than the selected Back4app FREE Container plan allows. This can result in errors during deployment or runtime. Consider upgrading your plan or optimizing your application to fit within the available resources.

Updated 25 May 2023
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