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ContributorsBackend as a Service Support Levels
| Support_Levels | BaaS_Vendor | Remarks |
|---|---|---|
View relation | (undefined) | |
24/07 | View relation | 24 hours per day and 07 days per week |
8/5 | View relation | Support available during business hours only. |
Basic | View relation | AWS Support Plan |
Business | View relation | AWS Support Plan |
Chat | View relation | Support via online Chat |
Community | View relation | Forums, help pages, tutorials, etc. |
Developer | View relation | AWS Support Plan |
Docs | View relation | Online documentation |
Email | View relation | Support via email channels |
Enterprise Support | View relation | Support for Enterprises |
Gold Pro | View relation | Kinvey Support Plan |
No Support | View relation | No support level |
Phone | View relation | Support via Phone calls |
Platinum Pro | View relation | Kinvey Support Plan |
Premier Support | View relation | Elite SLAs |
Scheduled Meetings | View relation | Support via scheduled meetings. |
Silver Pro | View relation | Kinvey Support Plan |
Skype | View relation | Support via Skype |
Slack | View relation | Private or Public Slack Channels |